Who do you really serve?

Hello and welcome. My name is Master Mirva Inkeri. I'm very honored and privileged to be a disciple and worldwide representative of Dr. and Master Zhi Gang Sha, as well as one of his Divine Channels.

In my blog here, what I teach about is how to do business, our daily business differently in the Soul Light Era, which is a time, a phase in time that commenced in August 2003. More on that, in another blog. It is basically how we apply and understand some of the spiritual concepts and principles and apply them into our daily business. So I have talked about service before, but today I wanted to talk about service as in who you really serve.

• Are you truly serving your customers?
• Are you truly serving others in your business?
• Or are you focused on maybe the shareholders, the board members?
• Are you focused on making business decisions related to your products and services based on money?
• Are you making the decisions what features for example a product or service should have based on how much money they can bring in?

There is nothing wrong with having money come in, but if that's your most important focus, if that's your primary purpose how you make decisions, then it is not aligned very well spiritually. The basic principle in Master Sha's teaching is the purpose of life is to serve others. To serve others, is to make them happier and healthier.

In our business if we do not make the decisions related to our products and services and we don't put out the offering out, that is truly focused on serving others, giving others what they want and need, and what would delight them, what would add value to them and their life, we are not most aligned. We are not aligned in the best way to serve others, which will in turn impact the money that will come in. It is indirect correlation to our income, to our revenue.

I did six sigma work, business transformation work, process improvement, customer experience work for years, and I encountered this on a daily basis: how so many businesses were not fully aligned with this principle, and so many things were like a blockage because of this simple principle.

Products were not launched based on what customers wanted and needed. They were launched based on what the internal teams decided would be a good product or good feature. This is already a misalignment with what people want. Therefore, their service isn't really fulfilling its highest purpose. It's in misalignment. There is much much more I can talk about on this topic, but just for today, really take some time to self-assess. Go through your products and services and go through, assess them.

• Think about how are they serving others.
• Are they serving others in the best possible way?
• Is there something you could tweak or change to help them to serve others better?

·         Take note where you have missed a point maybe so that you can not only improve the current existing services and products but to make note for future decisions, future services and products.

I would love to hear from you if you have questions on this topic or any comments back in reflection. I would be so happy to serve you more on this topic, and I will talk more about this in my future blog post.

Have a wonderful blessed day.

Love you, love you, love you.

Thank you, thank you, thank you.

With love and light,

Master Mirva